enerbility is now offering scalable Service Level Agreements (SLA)
enerbility is happy to present its new service which has already been successfully marketed to Atel: In order to further increase its service oriented philosophy, enerbility is now offering scalable Service Level Agreements (SLA). Customers can choose between a range of options with regard to the scope of such an agreement, starting with coverage of the core enerbility system and ranging to the full surrounding architecture. The performance parameters for this SLA have been set very high, this underscores enerbility’s commitment to the support of highly critical processes such as energy trading. Content-wise, the agreement covers services such as additional installation and configuration work, operations & management tasks as well as issue and change management. All these services are complemented by advanced reporting tools with independent third-party confirmation of reported SLA statistics.
About Aare-Tessin Ltd. for Electricity (www.atel.ch)
Aare-Tessin Ltd. for Electricity (Atel) is Switzerland's leading energy provider, active throughout Europe. Founded in 1894, Atel focuses on the two core businesses of production-based energy trading and energy services. The group of companies, domiciled in Olten, employs a staff of around 8700 and generated revenue of CHF 11.3 billion in 2006. The main markets for the Energy segment are Switzerland, Italy, Germany and countries in Central and Eastern Europe. Products and services range from portfolio management and group energy supplies to energy derivatives, option contracts and the establishment of distribution concepts based on partnerships. Trading and sales are supported by a number of proprietary hydraulic and thermal power stations plus a broad-based transmission grid. With its Energy Services segment, Atel delivers all the technical services related to energy (electricity, gas, oil, and biomass) and its applications (power, light, cooling and heating, communications and security). Atel is among the leading providers of energy services in Switzerland and Germany.
About enerbility (www.enerbility.com)
enerbility software gmbh is a pioneer in the area of automated back office processes in the energy trading industry. It develops a platform incorporating Web Services and ebXML for exchanging and processing XML documents for multiple applications. Customers of enerbility include major energy traders like E.ON, Atel, Statkraft and Verbund APT, which use enerbility's implementation of electronic confirmation matching compliant to applicable standards published by the European Federation of Energy Traders (EFET).
