Services

Beside its product-specific specialisation, enerbility offers a number of IT-specific professional services:

enerbility supports the design of implementation concepts and its realisation through realistic and timely planning. The company is furthermore developing different customer-specific additional product features and adapters. Related services are customer-specific XML-document formats, exchange processes and matching procedures.

enerbility supports these new products comprehensively, including organisational planning of the necessary business process adaptations. The product / service concept of the company contains adequate training both for IT-specialists as well as for the respecive product users.

For the core product – the Matching Software – enerbility also offers individual, scalable Service Level Agreements (SLAs) starting from coverage of the core enerbility system up to comprehensive management of the surrounding architecture, comprising

• Installation & Updates
• Change Management
• Issue Management
• Operations & Monitoring

Beside its services related to enerbility core products, services for third-party XML-, ebXML- and Web Services are offered by the company. Because of the quite dynamic development of these services, enerbility is also offering consulting in the various standard setting groups (e.g. EFET standardisation bodies and KEMA client certification) to avoid investments into technological cul-de-sacs.